From Pembrokeshire Council newsroom:

A team set up to help Pembrokeshire residents during the coronavirus pandemic handled more than 900 calls and assisted hundreds of people in just two weeks following the announcement of the UK ‘lockdown’.

The Community Coordination Hub, run by Pembrokeshire County Council, PAVS and Delta Wellbeing staff, acts as a central point to access support, information and practical help.

The majority of calls received have been questions from residents concerned with accessing food while under lockdown restrictions.

The Hub team can signpost callers who have no other support available to them to local community groups or provide help to find shops or services with home delivery options.

Calls are triaged with staff – including Council employees who have been redeployed from other services – providing assistance over the phone if possible.

The help can also include determining whether the person phoning, who may by elderly or vulnerable, may need further emotional support.